Nov 15, 2017 | Resources, Technology
The Question It’s a question I run into a lot. “How much does custom software cost?” Since I work for a custom software company, people generally assume I have a ballpark answer. I didn’t, so I dove into my usual “research everything until I find the answer” mode....
Oct 4, 2017 | Industry News, Resources
Ever set a goal and not accomplish it? No? Then in all honesty, this blog probably won’t be much use to you. But for the rest of you, I have big news. You need to set smaller goals. Think Small Yes, you read that right. If you have trouble reaching your goals,...
Sep 13, 2017 | Company News, Resources
As the Director of Human Resources for RoboSource, I notice things about the employees I hire. Sure, the leaders in production and finance will have ideas about how well employees are performing technically or financially. But I notice their citizenship. Basically,...
Jun 28, 2017 | Company News, Resources
At the end of 2016, we proclaimed 2017 “The Year of the Customer.” You see, in the years before 2017, we wrote really good code. We made some great apps and solved a lot of problems really creatively. We did some things really well. But we missed big-time in one area:...
Feb 22, 2017 | Industry News, Resources, Technology
At RoboSource, we set goals for ourselves every year to make sure we continue to get better at our jobs. We also set stretch goals—reaching well beyond what we know we can accomplish to see how far we can make it. Maybe I’m the only one who struggles to set stretch...
Feb 8, 2017 | Company News, Resources, Team
We’ve been calling 2017 “The Year of the Customer.” In December, as a company, we had a book study focused on customer service. Together, we read and discussed “Exceptional Service, Exceptional Profit” by Leonardo Inghiller and Micah...
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