How to Use Coach Bot to Onboard a New Employee

How to Use Coach Bot to Onboard a New Employee

One of the best uses for Coach Bot is to enforce a process. Sometimes, even as business owners, we know the best way to do something – we wrote the process, after all! – but in the hurry of the day-to-day, we take shortcut or cut corners. And if we do that, you better...
RoboSource to Release Coach Bot, the SOP Enforcer!

RoboSource to Release Coach Bot, the SOP Enforcer!

The Coach Bot Process Enforcer? It may be the first piece of software that we can’t wait to release, for US as much as for our clients!   Why RoboSource Needs an SOP Enforcer Here’s a classic example that happened just this week. Because RoboSource...
What is a Business Analyst? Why do I need one?

What is a Business Analyst? Why do I need one?

A Business Analyst (BA), according to businessdictionary.com, is an “individual who looks closely at a company or department’s operations to find where the areas of weaknesses are, and helps develop solutions to overcome those weaknesses.” Clear as mud? Good. Here’s...
Embracing Process & the Perfect Hot Chocolate

Embracing Process & the Perfect Hot Chocolate

How do you make something great? How do you take an experience, a product, a talk, and make it something exceptional? My wife and I love hot chocolate. When I go to coffee shops, I typically get the hot chocolate. Unfortunately, there are very few “hot chocolate...