RoboSource’s Commitment to Privacy
At RoboSource, your privacy is important to us. To better protect your privacy, this page will explain our online information practices and the choices you can make about the way your information is collected and used.
What personal information do we collect from people that visit our website or blog?
This policy applies to all information collected or submitted on this website or any website or subdomain related to RoboSource. On some pages, you can submit a form to request a consultation or to be added to an email list. The types of personal information collected at these pages include (but are not limited to):
- Email address
- Phone number
- Company name
Providing this information is not mandatory.
How do we use this information?
We may use the information we collect from you when you fill out a contact form, sign up for our newsletter, surf the website. We do not use your information to make automated decisions.
How do we protect your information?
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
- We do not use vulnerability scanning and/or scanning to PCI standards
- We only provide information. We never ask for credit card numbers.
Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We do not include or offer third-party products or services on our website. We do not transfer Personally Identifiable Information internationally.
Visitor comments may be checked through an automated spam detection service.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. You can find them here.
We, along with third-party vendors such as Google use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Good advertises to you using the Google Ad Settings page Alternatively, you can opt out by using the Google Analytics Opts Out Browser add on.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to send information, respond to inquiries, and/or other requests or questions.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please email us at email@example.com.
1. Websites Covered
2. Information RoboSource Collects from You
RoboSource collects information from individuals who visit our site (“Visitors”), as well as from individuals who have registered to use our platform services (“Customers”).
Some information is collected from both Visitors and Customers using commonly-used information gathering tools. It includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the RoboSource site (such as the Web pages viewed and the links clicked). This information is collectively called “Website Navigational Information.”
RoboSource collects your Website Navigational Information using these methods:
There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.
If you have chosen to identify yourself to RoboSource, we can uniquely identify you as you navigate our site by using session cookies containing encrypted information. For example, each time you request a free trial or promotion by providing your contact information, a session cookie containing an encrypted, unique identifier that is tied to you is placed on your browser. It enables us to process your online requests and to uniquely identify who is logged into the Service.
Session cookies are required to use our Services, and we do not recognize do-not-track requests for them. RoboSource uses persistent cookies that only we can read and use to identify browsers that have previously visited the RoboSource site. When you purchase our Services or otherwise provide us with your personal information, a unique identifier associated with a persistent cookie placed on your Web browser is assigned to you. We do not respond to do-not-track requests with respect to persistent cookies.
We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies.
Third Party Cookies
From time-to-time, RoboSource engages third parties to track and analyze non-personally identifiable usage and volume statistical information from Visitors and Customers who visit our site. RoboSource also uses other third-party cookies to track the performance of our advertisements.
RoboSource uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of our site and your interactions with emails that we have sent you. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you have viewed a particular website tied to the Web beacon. For example, RoboSource sometimes places Web beacons in marketing emails that notify us when you click on the link in the email that directs you to our RoboSource site. RoboSource uses Web beacons to operate and improve our site and email communications.
When you visit our site, we collect your Internet Protocol (“IP”) address to track and aggregate your non-personally identifiable information. For example, we use IP addresses to monitor the regions from which Customers and Visitors navigate our site.
We do not knowingly collect any personal information directly from children under the age of 13.
3. How RoboSource Uses the Information It Collects
RoboSource uses Website Navigational Information to operate and improve our site and Services. Moreover, we use User Data in a number of different ways to improve our Services, develop new features, and to market and promote our Services. We use User Data:
- to perform the services requested. For example, if you fill out a “Request a Free Consultation” form on our site, we will use the information provided to contact you about your interest in our Services.
- for marketing purposes. For example, we may use information you provide to contact you to further discuss your interest in our Services or to send you information about us and our partners, promotions, and events.
- to connect our Customers with one another. For example, we may use your Customer Data to offer you the opportunity to connect with other Customers who you might know or who might share similar characteristics, such as location or industry.
- to allow Customers to engage, interact, and communicate with one another about their uses of our Services. For example, we may give you the opportunity to notify Customers that you have connected with about your uses of our Services, and you may receive similar notifications from other Customers. These notifications may be initiated by you or by RoboSource.
RoboSource uses robust security measures to protect User Data from unauthorized access and maintain data accuracy. While RoboSource utilizes electronic and physical security to reduce the risk of improper access to or manipulation of data, we cannot guarantee the security or integrity of the data and shall not be liable for breaches of security or integrity, third-party interception in transit, or any damage caused to your computer or other property by visiting a RoboSource site.
5. Public Forums
RoboSource may provide bulletin boards, blogs, or chat rooms on our site. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and they may use that information to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
6. Sharing of Information Collected
We may share User Data with third-party service providers or others who need access to the data to perform their work on our behalf. For example, we may store User Data on third-party servers.
Additionally, RoboSource may share contact information that Visitors and Customers have provided to our agents so that these agents can contact you on our behalf. We do not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.
RoboSource reserves the right to disclose personally identifiable information of our Customers or Visitors if required by law, if we reasonably believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order, or legal process. We also reserve the right to disclose this information if we believe that disclosure is reasonably necessary to protect the public from harm.
7. Communications Preferences
RoboSource offers Customers and Visitors who provide contact information a way to choose how we communicate with them. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails. Additionally, you may send a request specifying your communications preferences to firstname.lastname@example.org. Customers cannot opt out of receiving transactional emails related to their account with us or our Services.
8. Links to Third Party Websites
RoboSource sites may contain links to other Websites. We are not responsible for the information practices or the content of such other websites. We encourage you to review the privacy Policies of other Websites to understand their information practices.
10. California Privacy Rights and Customers’ Contact Data
The California Consumer Privacy Act (“CCPA”) (Cal. Civ. Code § 1798.100, et seq.) provides California residents with specific rights regarding the use of their personal information. RoboSource operates as a service provider with respect to Customers’ Contact Data. This means that we only use Customers’ Contact Data for the purpose of providing Services to our Customers. To fulfill these purposes, RoboSource may access Customers’ Contact Data to provide our Services, to address technical or other service problems, or to comply with instructions of our Customers who provided the data. We do not access, retain, use, or disclose Customers’ Contact Data for any other purpose.
11. Changes to this Policy