Business Process Automation: Everything You Need to Know about BPA
What Is Business Process Automation?
Business Process Automation (BPA) is using technology to automate complex business processes.
How Is Business Process Automation Different from Robotic Process Automation?
BPA is the broad term that encompasses all digital automation. Robotic Process Automation falls under the BPA umbrella and specifically uses metaphorical bots to complete processes, similar to a human worker. The bots’ ability to interact with pre-existing software makes it affordable and quick to implement. BPA was introduced in the marketplace first, and RPA is a more recent technology. But often BPA and RPA software work hand-in-hand, as many process automations will use elements of both BPA and RPA.