Jun 28, 2017 | Company News, Resources
At the end of 2016, we proclaimed 2017 “The Year of the Customer.” You see, in the years before 2017, we wrote really good code. We made some great apps and solved a lot of problems really creatively. We did some things really well. But we missed big-time in one area:...
Feb 8, 2017 | Company News, Resources, Team
We’ve been calling 2017 “The Year of the Customer.” In December, as a company, we had a book study focused on customer service. Together, we read and discussed “Exceptional Service, Exceptional Profit” by Leonardo Inghiller and Micah...
Jan 25, 2017 | Company News
Culture: it’s the buzzword of a workplace suddenly filled with a generation of employees who want to “belong” and to “fit”. There are many, many articles out there about culture: how to recognize it, how to develop it, how to fix it when it’s broken. At RoboSource,...
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