Jun 28, 2017 | Company News, Resources
At the end of 2016, we proclaimed 2017 “The Year of the Customer.” You see, in the years before 2017, we wrote really good code. We made some great apps and solved a lot of problems really creatively. We did some things really well. But we missed big-time in one area:...
Feb 22, 2017 | Industry News, Resources, Technology
At RoboSource, we set goals for ourselves every year to make sure we continue to get better at our jobs. We also set stretch goals—reaching well beyond what we know we can accomplish to see how far we can make it. Maybe I’m the only one who struggles to set stretch...
Feb 8, 2017 | Company News, Resources, Team
We’ve been calling 2017 “The Year of the Customer.” In December, as a company, we had a book study focused on customer service. Together, we read and discussed “Exceptional Service, Exceptional Profit” by Leonardo Inghiller and Micah...
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